Fresh from the Blog

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Written by Simon Neale

While ERP projects don't at first appear to enrich life, we should always purposefully endeavour to not simply implement systems, but to create and design new organisations that give back - whether that be to the environment or to other people.  Working in a stand alone environment, surrounded by other ERP Functional and Technical consultants is sometimes not the best way, as these teams tend towards group think.  However, introduce multi-disciplinary teams to a project and true creativity can blossom.

Read more: Is it possible to enrich life with a technology project

Written by Super User

Enterprise Resource Planning (ERP) Systems - Why not forgetting the 'returns' process is so important.

One of the major selling points of an ERP system is its integration across departments and modules. The promise of a relational database is that you can share customer, product, pricing and interaction data instead of having silo's of information. What is not advertised is that if one person makes mistakes in one department, if the process isn't designed and implemented correctly, this can impact several other departments.

Take our real life example: We saw warehouse receiving people entering serial numbers incorrectly due to the receiving process being badly designed.

The result: Questions and Re-work!  Reports not working correctly!  What's the real serial number of this asset? Has the service contract ended? What is the cost now? Which item is it? How does the salesperson look for this item now? What about if a customer rings in with the old serial number when it is re-used at another client site?

Additional hidden costs:  Training is now needed to help people understand the impacts they can cause in the new ERP environment, but this training is often implemented too late.  It's simply easier to blame the system for these faults, and not fix the root cause of the problem.

Read more: Don't forget returns!

Written by Super User

Q: What is the Install Base (aka Oracle Asset Tracking)?

‘The ability to lifetime track both the assets you sell to your customers, or your own assets that are loaned to your customers.’

A:  Oracle Install Base enables you to track the entire life cycle of an item from its management in Inventory, out to customer locations and back through returns and repairs.

Q:  Why use it?

Read more: Why we use Oracle Asset Tracking

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Designed and built globally, with simplicity in mind.

Our systems are designed with the global worker in mind, but inspired by a British and Australian work ethic.  A mix of gritty perseverance, drive to succeed, and cost consciousness gives the systems that we design an edge.  With backgrounds in 'big 5' Consulting across industry sectors, the founders at Vaquita Business Consulting understand the value that clients are looking to squeeze from a finite pool of people, processes and systems. 

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