How to make life easy for your techs iOS and Android apps
Written by Simon Neale
Blog Hits: 6861
Oracle Field Service Pocket PC to Field Service Wireless evolution
Only 10 years ago, in 2004, we implemented Oracle Field Service, release 11.5.9, and the choices we seriously considered were 'Field Service Pocket PC', using forms, and Field Service Laptop. Field Service Laptop was implemented, and it was begrudgingly adopted by a field service team who didn't really have an option - what I mean is that their bosses had spent millions on getting the software in, and they would have to use it, despite the fact that there were many usability issues, and other key issues with synchronisation, getting a network connection and conflicts between the host and the mobile device. Patching was a real pain as every time we rolled out patches, we had to schedule technicians to come back to the office to do a full sync - it was impossible to do over their 1XRTT small data allowances because the patching process wiped out the old version and re-installed the new one. On the flip-side, the bonus of doing this was that we had a lot of feedback from the service technicians who told us exactly what they thought of the software, and this was useful for building a business case for an upgrade.
After Pocket PC and Field Service/Laptop (standalone) had been out for a couple of years, there was clearly demand for a online/web version for technicians and supervisors. Oracle Field Service Technician Portal was developed and was immediately adopted by a number of Oracle clients. A great improvement from Field Service/Laptop, it allowed technicians and supervisors to log in via a browser with an internet connection.
Does your executive team need team building? Take an adventure together with https://t.co/JD8kTubouA Highly recomm… https://t.co/ql7tJJVcIK
Community energy schemes in Nottingham @trentbasinnews https://t.co/nIy5H7Q0Rq⚡️
Delivered @ShipstoneBeer #nutbrown to the @TheLionBasford today. Get in there! https://t.co/3EZDl9WCX3
RT @GroomBasford: This is why East Midlands have the best beer @ShipstoneBeer @BlackIrisBrewer @ScribblersAles not on but @totallybreweduk…
RT @ShipstoneBeer: Sampling some lovely local beers down @TheWollatonPK https://t.co/z65I8TRt4b
RT @thebunkershill: Today's fantastic #locALE cask range @LincolnGBrewing @BlackIrisBrewer @ShipstoneBeer https://t.co/KKrA7t7NYL
@neale_si All set up and ready to drink tomorrow once it's settled.
RT @neale_si: Racking tasty @ShipstoneBeer for @festoffood this w/e @RosemaryShrager @lisafaulkner1 @DhruvBaker1 @Anjuladevi https://t.co/H…
RT @smallfoodbakery: Ey Up Notts! Bakery open tomorrow 9-2 // #sourdough #localfood #Nottinghamrocks #realbread #sourdoughseptember https:/…
RT @vaquita_tv: NOAA establishes final rule on marine mammal bycatch for seafood imports. "For example, the critically... https://t.co/UxK…
RT @GroomBasford: @ShipstoneBeer @BlackIrisBrewer @CRBrewery just 3 of the 7 going well tonight. Happy days https://t.co/hKZxX2Odau
RT @Notts_Food_Fest: Marco Pierre White with @MamaJacqs at #NottinghamFoodFestival https://t.co/dBdRt8WY7i
RT @Lord1Stu: @ShipstoneBeer enjoying the lost boy tent @Notts_Food_Fest https://t.co/RLd87APzCH
RT @TheYorkChambers: White Fox has left the den and been replaced by @ShipstoneBeer Gold Star a delightful smooth Pale 4.2% Pale
At @TheCodsScallops picking up a delicious lunch to go with my @ShipstoneBeer
RT @NMFCOfficial: We're the ONLY Vic club with no pokies and gambling revenue. This is how: https://t.co/aVpRFB6CV4 #ShareTheSpirit https:/…
Vaquita Business Consultants are extremely sociable, but we prefer to communicate face to face!
So we would love to receive your feedback, ideas, photograph and suggestions in order to help us improve. Our favourite form of being sociable is going for a coffee or tea and catching up face to face,'so please do get in touch with us and let us put your ideas into action. We love delivery, that's where we excel.
Presentations? Need us to present at a conference? Get in touch - again we're interested in hearing from you.
However, if you prefer to communicate with us using internet tools, here’s some links: