Fresh from the Blog

 Fresh from the Blog / Get involved in the conversation.

Written by Simon Neale

Oracle Field Service Pocket PC to Field Service Wireless evolution

Only 10 years ago, in 2004, we implemented Oracle Field Service, release 11.5.9, and the choices we seriously considered were 'Field Service Pocket PC', using forms, and Field Service Laptop.  Field Service Laptop was implemented, and it was begrudgingly adopted by a field service team who didn't really have an option - what I mean is that their bosses had spent millions on getting the software in, and they would have to use it, despite the fact that there were many usability issues, and other key issues with synchronisation, getting a network connection and conflicts between the host and the mobile device.  Patching was a real pain as every time we rolled out patches, we had to schedule technicians to come back to the office to do a full sync - it was impossible to do over their 1XRTT small data allowances because the patching process wiped out the old version and re-installed the new one.  On the flip-side, the bonus of doing this was that we had a lot of feedback from the service technicians who told us exactly what they thought of the software, and this was useful for building a business case for an upgrade.

The Evolution of Oracle Mobile Field Service


After Pocket PC and Field Service/Laptop (standalone) had been out for a couple of years, there was clearly demand for a online/web version for technicians and supervisors.  Oracle Field Service Technician Portal was developed and was immediately adopted by a number of Oracle clients.  A great improvement from Field Service/Laptop, it allowed technicians and supervisors to log in via a browser with an internet connection.  

Twitter Feed

@PelhamWaterside @FHPLiving Looking good
Does your executive team need team building? Take an adventure together with Highly recomm…
RT @GroomBasford: This is why East Midlands have the best beer @ShipstoneBeer @BlackIrisBrewer @ScribblersAles not on but @totallybreweduk
@neale_si All set up and ready to drink tomorrow once it's settled.
Moved to Nottingham to help out with a brewery startup
RT @vaquita_tv: NOAA establishes final rule on marine mammal bycatch for seafood imports. "For example, the critically...…
RT @TheYorkChambers: White Fox has left the den and been replaced by @ShipstoneBeer Gold Star a delightful smooth Pale 4.2% Pale
At @TheCodsScallops picking up a delicious lunch to go with my @ShipstoneBeer
RT @NMFCOfficial: We're the ONLY Vic club with no pokies and gambling revenue. This is how: #ShareTheSpirit https:/…
Another beery delivery day at Shipstone's
@ShipstoneBeer much better having an x-factor style vote than penalties. #lessstress
Follow VBC on Twitter

Social Networking

Vaquita Business Consultants are extremely sociable, but we prefer to communicate face to face!

bloggerSo we would love to receive your feedback, ideas, photograph and suggestions in order to help us improve. Our favourite form of being sociable is going for a coffee or tea and catching up face to face,'so please do get in touch with us and let us put your ideas into action. We love delivery, that's where we excel.

Presentations?  Need us to present at a conference?  Get in touch - again we're interested in hearing from you.

However, if you prefer to communicate with us using internet tools, here’s some links:


Designed and built globally, with simplicity in mind.

Our systems are designed with the global worker in mind, but inspired by a British and Australian work ethic.  A mix of gritty perseverance, drive to succeed, and cost consciousness gives the systems that we design an edge.  With backgrounds in 'big 5' Consulting across industry sectors, the founders at Vaquita Business Consulting understand the value that clients are looking to squeeze from a finite pool of people, processes and systems. 

Joomla! ® name is used under a limited license from Open Source Matters is not affiliated with the Joomla! Project.

Back to top